I am so frustrated, angry and stressed all at once! I called the Marriott way back in September to set up our room blocks for our wedding. The person that I talked to recommended that I block off the allotted amount and as people book add more rooms to our block. At this time I told her that our wedding guest list was going to be over 350 people with the grooms side mostly consisting of out of town guests. She told me that it would be no problem at all and still suggested doing the standard room block because if they did not fill up we would be liable for the rooms. I also told her that I wanted the bridal suite for Friday and Saturday night and she stated that it would be no problem at all. FAMOUS LAST WORDS!
I called this week to check on our room blocks. I was informed that no one had booked a room yet (which is a complete LIE because my FH's family friends had booked a room a couple weeks ago through our wedding party code). She went on to tell me that I had the bridal suite for Saturday night and how many rooms I had for Friday and Saturday night blocked off. Alarms started going off in my head!!!! I specifically told the girl way back in September to book the bridal suite for both nights. I informed her of this and she stated, 'I will see what I can do.' I stayed calm about the entire situation and looked on the brighter side of things even though the girl was quite rude.
I received an email late last night from the representative dealing with our wedding block informing me that they are booked up and that they would be unable to extend any more rooms to me. I PANICKED!!!!! I immediately called the Marriott (this is at 11:00pm) and talk to a girl in reservations to see if this were true. Sure enough, they are booked solid. I told her my situation and voiced my anger that no one had called to tell me this when I had specifically asked them to keep me updated on room availability. I asked her what was going on to have them completely booked (when selecting our wedding date I searched Indy events to make sure that nothing was going on downtown for this exact reason). Well, the GenCon Convention is going on. Many of you may be asking yourselves, 'what is the GenCon Convention?' Visualize mass amounts of people decked out in Star Wars and Star Trek costumes.....that is what the GenCon Convention is. LOVELY!!!
I am so angry because events like those book a year or so in advance if not further out! They KNEW that it would be there but nobody had the courtesy to inform me even when I asked if they had any major events going on that weekend!!!!! So, now I am attempting to find another hotel that can accommodate our wedding guests. And to make it even worse- I sent my save the dates out last week which has all the other hotel information. ARGH!!!! I am pissed!!!!! The other hotel that I talked to last night has THREE other wedding blocks so I am guessing it may be difficult to book that hotel, I will hopefully find out today. Even after I clean this mess up I am going to have to somehow inform all of my out of town guests that our room block has changed. How do I even go about doing this?!? Suggestions?!?
Sorry to rant and rave about this because it really is stupid for me to get upset over this! I should be fortunate for everything else and not dwelling over something so small (though at the moment it doesn't appear small to me). I will get over it but right now I think I am entitled to be angry. In the mean time.....pray for my sanity as I attempt to find another downtown hotel to accommodate everyone!
Marriott and GenCon.......watch out! You are on my list right now and it is not the good list!
I can't end this post in complete anger so I will post a picture that melts my heart and puts a smile on my face.
Photo via Sol Tamargo Photography