All I have to say is THANK GOODNESS I work for my parents! I have been on the phone all day today attempting to resolve the absolute mess that the Marriott has created for me. My dad was so angry with the Marriott. He told me to take as long as I needed to get everything resolved. I love my parents! The good news is - MISSION ACCOMPLISHED!
I talked to the representative from the Westin this morning and was informed that the GENCON convention is actually the weekend before our wedding. My blood pressure went through the roof (my second Red Bull in one hour probably didn't help the situation much)! I called the Marriott and talked to our representative (or should I say EX-representative) and asked her what was going on. She then goes on to inform me that there is a parts convention (not GENCON) going on the weekend of our wedding. I was so fed up at this point! I told her that I was done dealing with the Marriott and to cancel my room block. Only after I threatened to do this did she offer to put me through to the sales manager to attempt to get more rooms. But I was done, I told her no and that I was going with another hotel.
The Good News - We now have a room block at the Westin! The Westin is going to be MUCH better than the Marriott. I was able to get locked in at $119/room (savings of $20 per room). They are giving me a block of 20 rooms for Saturday night and a block of 10 rooms for Friday night with no liability to me if we don't fill them. They are also putting a couple suites on block for some of the family members who prefer to book a suite. AND (yes, there is an 'and') my bridesmaids and I will be staying in the Chairman's suite the night before and then Rich and I will be in the suite the night of our wedding. We were originally told we could get the Presidential suite but they contacted me to let me know they had goofed on the dates and that the room was already booked. So, to make up for it they are giving use the biggest suite (Chairman's) in the hotel for a VERY discounted rate.......YAY! (Sidenote- Anyone see the Peyton Manning/credit card commercial where he is in a hotel and they hand him a fruit basket......the room he is sitting in is our room!!!!!)
On top of everything we are now having a brunch the Sunday after our wedding for all of our close friends and family. It sounds crazy but I am kind of glad that the Marriott screwed me over now because I am getting so much more at the Westin!!! All things happen for a reason and boy was it worth dealing with the headache now! :-)
Thank you EVERYONE who commented on my last post. I was definitely frustrated and upset all last night and this morning. Obviously, things are GREAT now! I appreciate all the encouragement you offered and I really do feel like you are all my friends! Hope you all have a wonderful day!
Say hello to our new hotel -
11 hours ago